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May 13, 20193 min read
3 takeaways from recent CX events
Over the last few weeks, I’ve had the opportunity to attend and speak at two customer experience events
Mar 15, 20193 min read
Event Recap: Argyle CX New York
Today on the blog, learnings from Argyle CX New York.
Nov 20, 20183 min read
Argyle Customer Experience Leadership Forum
Today on the blog, learnings from the 2018 Argyle CX Leadership Forum.
Oct 30, 20185 min read
Customer experience throughout the ages
Today, we take a look back at the origins and evolution of customer experience.
Nov 7, 20173 min read
Keeping up with customer feedback: using AI to make the most of your data
Customer retention is critical to building, growing, and sustaining your organization. Learn how AI helps make the most of feedback data.
Aug 15, 20172 min read
Why you shouldn’t ignore positive customer feedback
Instead of asking your customers what you can do to better serve them, why not focus on the positives?
Jul 18, 20172 min read
Using your live chat data to drive insights
Live chat is becoming the most common channel for resolving service issues. Learn how to address problems with this data before CX suffers.
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